Thank you for shopping with Ufeelwell! We aim to provide a seamless shipping experience. Below are the details of our shipping policy.
Order Confirmation
After placing your order, you will receive a confirmation email containing your order details and shipping information. Please verify the information (such as country, street number, and any additional instructions) carefully. If you notice any errors, contact us immediately. If you do not receive the confirmation email within 24 hours, please check your spam folder, or get in touch with our customer support.
Shipping Information
Delivery Regions: We ship globally.
Shipping Providers: DHL, UPS, FedEx, EMS, YunExpress, Yanwen.
Shipping Methods & Costs:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 6-20 business days | $,€4.99 (Free on orders over $59) |
| Express Shipping | 3-10 business days | $,€15.99 |
Orders are processed and shipped within 1-3 business days, with delivery times as indicated above.
Please note that shipping times may be affected by customs clearance processes, peak seasons, or unforeseen circumstances. We work hard to ensure timely delivery, but delays beyond our control may occur.
Tracking Your Order
Once your order has shipped, you’ll receive an email with a tracking number (which can take 24-48 hours to update). You can track your order here.
need help?
If your order hasn’t had a tracking update for some time, it’s usually due to a courier issue, but it will most likely still arrive within the estimated shipping times listed above.
However, if your order has exceeded the expected delivery window or you require any help, don’t hesitate to reach out to us at support@primaeinkauf.de.